![]() Stop resident software such as anti-virus software.If you are using double-byte or single-byte space as the username, please create a new account with single-byte alphanumeric username. ![]() The username must be registered with single-byte alphanumeric characters.Please sign into Windows as “Computer Administrator” or “Administrator” user.Be sure to connect the AC adapter and power cord to the device.Disable or suspend drive encryption (such as BitLocker).“Intel(R) ME Driver Ver.2212.” Update Program When applying this program, be sure to also apply the following program.The BIOS setup menu will appear, so check “ME Version” in “System Information”.The “VAIO Rescue Mode” screen will appear. With VAIO turned off, hold down the F3 or F4 key and press the power button.If there is a character string other than “15.” in the ME Firmware version field 「Intel(R) ME Firmware Ver.15.」Update Program
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